Appxite support receives many tickets in relation to reset the MFA.
That creates manual workload for Support and Customers which could lead to extended resolution times.
Auth0 provides API to reset the MFA as per the following article:
https://auth0.com/docs/secure/multi-factor-authentication/reset-user-mfa
The idea is to add functionality to Appxite platform so Customer can reset the MFA without reaching out to Support via ticketing system.