You can also submit your ideas to submit.idea@appxite.com
My Idea is a Pop-up Message to shown the customer the 72 hour periode for cancellatiob after he finished the booking progcress.
Also he will be informed over
- prorated periode until cancellation
- the billing term
- the priceprotection periode - 12 month
- and that auto-renewal is turned on by default
So the customer must pay attention for these important informations and he has no lack of information for his order.
Hi Oliver,
Here's a recap of relevant releases that improve what you mention in this idea.
https://support.appxite.com/hc/en-us/articles/9857215671836-Release-Notes-147
https://support.appxite.com/hc/en-us/articles/12182660505500-Release-Notes-159
https://support.appxite.com/hc/en-us/articles/12348271291164-Release-Notes-160
All this should significantly help customers and account managers track cancellations and other critical subscription events.
Thanks for your idea once again!
Igor
Hi Oliver, we're looking into what the content should be and what would be the best way to display it. The relevant team is a bit busy right now, but you'll receive a notification about the status update of your idea if we find a good way and decide to implement it.
Thanks!
Igor