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Self-service for customers

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License Term Duration in Subscription table view

In fact we now have different license term duration and customers are using both yearly and monthly, it would be great to see this information in subscription tab at table view. now only billing cycle is included in view.
Karsten Krause almost 2 years ago in Self-service for customers 1 Maybe in future

show price of single unit in subsciption details

At the moment, only the total prices a shown, which makes price lookups uttlery painful. You really should add prices for a single item, especially with so many wrong prices still in the system.
Guest over 1 year ago in Self-service for customers / Selling tools for partners 2 Maybe in future

Partial upgrades

As a user, I want to upgrade part of the quantity of my subscription in a single order to a new offer, so that I don't have to place multiple orders or re-assign part of the licenses (closest alternative today).
Peter Mehrens 11 months ago in Self-service for customers 0

Improved functionality for Scheduled orders.

According to current functionality, if a Customer places 2 Scheduled orders at various times for the same subscription and they aren't aware that 2 orders exist, only the most recent Scheduled order will be processed by Microsoft , when the renewa...
Andis Strazdins about 1 year ago in Self-service for customers 1 Planned

Dedicated Message after Microsoft NCE is booked

My Idea is a Pop-up Message to shown the customer the 72 hour periode for cancellatiob after he finished the booking progcress. Also he will be informed over - prorated periode until cancellation - the billing term - the priceprotection pe...
Guest almost 2 years ago in Self-service for customers 1 Planned

Subscription adjustments during configuration (Cancelation) period

As a user with permissions to operate with subscriptions I can edit and make changes to subscription license quantity within eligible cancelation period defined by Vendor.Functionality should be vendor agnostic. Subscription editing is done from S...
Peter Mehrens 11 months ago in Self-service for customers / Tools for vendors 0

Co-terming

Scope: New Orders - can choose from the dates of the existing subscriptions that the new ordered subscription may be co-termed with. Synchronization Scheduled after renewal settings Invoicing Pricing display: proration in product catalog and under...
Peter Mehrens 11 months ago in Self-service for customers 0

prorated price in Shopping cart and in Subscription

We need prorated price in Shopping cart when it comes to Adobe and subscriptions. Without this your solution is useless .
Guest over 1 year ago in Self-service for customers 1 In review

Prorated price when purchase a change order or co-term offer

As a user who is changing subscription mid-term or co-terming a new subscription, I want to see an accurate amount for the incomplete term that my purchase/changes apply to, so that I know the real amount to expect in my first invoice.
Peter Mehrens 11 months ago in Self-service for customers 0

Microsoft tenant management in platform, as self service.

Currently there a a number of Support requests ,per month, where the domains of a Microsoft tenant, need to be adjusted on platform, mostly for ATEA customers. This includes: Sharing a domain between 2 organizations(Customer ID's). Moving a domain...
Andis Strazdins over 1 year ago in Self-service for customers 2 Maybe in future